FREE SHIPPING

All pre-orders placed through our store are made to secure inventory in advance. Please note the following terms before placing your order:

• Processing Time: Pre-orders take 7-10 business days to process before shipping. This does not include weekends or holidays.

• Shipping Time: Once processing is complete, your order will ship using the selected shipping method at checkout.

• Mixed Orders: If your cart includes both pre-order and in-stock items, your entire order will ship together once the pre-order item is ready.

• Updates: You will receive email updates regarding the status of your pre-order as it moves through processing and fulfillment.

• No Cancellations: Pre-orders are made to order and cannot be canceled or changed once placed.

By completing a pre-order purchase, you agree to these terms. If you have questions about your order status, feel free to contact us at support@beautifulstrands.shop

Processing and Shipping Times:

• In stock orders are processed within 1-2 business days of purchase.

• Pre-order items process within 7-10 business days. 

• Once shipped, delivery is based on location and shipping speed selected. 

• please contact us before selecting express shipping to ensure we can express the hair. We offer express shipping for those last minute hair emergencies! 

• If you need a rushed order please contact us before ordering to see if we can process your order sooner.

Order in Advance:

To ensure you receive your order on time, we strongly recommend placing your order well in advance, especially if you need it by a specific date. Unexpected delays can occur, and we want to ensure you have ample time to plan for your purchase.

Shipping Delays:

While we strive to meet all estimated delivery timelines, we are not responsible for shipping delays caused by carriers, customs, weather conditions, or other unforeseen circumstances. Once your package is handed to the shipping carrier, tracking updates and delivery times are outside of our control.

What You Can Do:

• Monitor your tracking information once it is provided.

• Contact the shipping carrier directly for updates if delays occur.

By placing your order, you acknowledge and accept this Shipping Policy. For questions or assistance, please reach out to our customer service team prior to placing your order.

Thank you for your understanding and for choosing our products!

All Sales Final Policy for Hair Extensions

Thank you for choosing our premium hair extensions. Please read our All Sales Final Policy carefully before making your purchase.

No Refunds or Exchanges:

Due to the hygienic and custom nature of our hair extensions, all sales are final. We do not offer refunds, returns, or exchanges for any reason. This policy ensures the integrity and quality of our products for all customers.

Quality Assurance:

We take pride in providing high-quality, ethically sourced hair extensions. Every product is carefully inspected and packaged to meet our rigorous standards. If you have concerns about the product’s condition upon arrival, please contact us within 48 hours of receiving your order, and we will gladly address your concerns.

Before You Purchase:

• Please ensure you select the correct texture, length, and color, as all sales are final.

• We recommend consulting with a professional stylist if you’re unsure about the product specifications that will work best for you.

By completing your purchase, you acknowledge and agree to this All Sales Final Policy. If you have any questions or require assistance before placing your order, please contact our customer service team.

Thank you for understanding and for trusting us to provide you with exceptional hair extensions!