SHIPPING
All in-stock orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Every order is inspected, quality checked, and carefully packed in a box, not a mailer, to arrive in perfect condition.
Once your order ships, you’ll receive an email confirmation with your tracking number. Delivery time depends on the shipping method selected at checkout and your location, typically 1–7 business days after shipmentn depending on location and shipping speed selected at checkout.
We ship items via UPS.
Beautiful Strands is not responsible for delays caused by the carrier, weather, or other circumstances outside our control once a package has left our facility. If you need your order by a specific date, please order early and choose an expedited shipping option.
LOCAL PICKUP
Local pickup is available by selecting Pick Up in Person at checkout. Pickup is by appointment only.
- Once your order is ready, you’ll receive an email with pickup details.
- To schedule your pickup, text 571-388-8801 (texts only, no calls).
- Pickup hours: Monday–Saturday, 8:00 AM – 4:00 PM by appointment only.
- Orders must be picked up within 3 business days of your ready-for-pickup notification.
- Please do not arrive without scheduling first.
ORDER TRACKING
You’ll receive two emails for every order:
- An order confirmation once your payment has cleared.
- A shipping confirmation with your tracking number and a link to follow your package.
SHIPPING ADDRESS
Please review your shipping address carefully before completing your purchase. Because orders are processed quickly, we cannot guarantee that address changes can be made after an order is placed. Beautiful Strands is not responsible for orders shipped to an incorrect or incomplete address entered at checkout.
Order in Advance:
To ensure you receive your order on time, we strongly recommend placing your order well in advance, especially if you need it by a specific date. Unexpected delays can occur, and we want to ensure you have ample time to plan for your purchase.
Shipping Delays:
While we strive to meet all estimated delivery timelines, we are not responsible for shipping delays caused by carriers, customs, weather conditions, or other unforeseen circumstances. Once your package is handed to the shipping carrier, tracking updates and delivery times are outside of our control.
What You Can Do:
• Monitor your tracking information once it is provided.
• Contact the shipping carrier directly for updates if delays occur.
By placing your order, you acknowledge and accept this Shipping Policy. For questions or assistance, please reach out to our customer service team prior to placing your order.
Thank you for your understanding and for choosing our products!
