Processing and Shipping Times:
• In stock orders are processed within 1-2 business days of purchase.
• Pre-order items process within 7-10 business days.
• Once shipped, delivery is based on location and shipping speed selected.
• please contact us before selecting express shipping to ensure we can express the hair. We offer express shipping for those last minute hair emergencies!
• If you need a rushed order please contact us before ordering to see if we can process your order sooner.
Order in Advance:
To ensure you receive your order on time, we strongly recommend placing your order well in advance, especially if you need it by a specific date. Unexpected delays can occur, and we want to ensure you have ample time to plan for your purchase.
Shipping Delays:
While we strive to meet all estimated delivery timelines, we are not responsible for shipping delays caused by carriers, customs, weather conditions, or other unforeseen circumstances. Once your package is handed to the shipping carrier, tracking updates and delivery times are outside of our control.
What You Can Do:
• Monitor your tracking information once it is provided.
• Contact the shipping carrier directly for updates if delays occur.
By placing your order, you acknowledge and accept this Shipping Policy. For questions or assistance, please reach out to our customer service team prior to placing your order.
Thank you for your understanding and for choosing our products!